Top 10 CRM Tools & Software For Media Agencies – Every agency has its own unique needs when it comes to CRM. In this article, we will learn how to choose the best CRM that is suitable for all the requirements of an agency and also explore the top 10 CRMs for Media agencies and their features.
Whether it is to manage your clients or their leads, CRM software is an essential part of any agency’s workflow. To learn about the top 10 CRM software and its features, Stay Tuned!
CRM benefits the market and media agencies because it provides various advantages. Some of them are:
CRM is short for Customer Relationship Management; it is a set of integrated, data-driven software solutions that helps to manage, track, and store information related to an agency. It can be difficult to handle all of this manually, especially when your business scales; that’s why businesses invest in CRM technology. The purpose of CRM software is to manage an organization’s interactions with customers and potential ones.
CRM software – Worldwide: CRM software revenue in the market is estimated to reach US$88.19bn in 2024 and is expected to grow annually by 10.59%, resulting in up to US$131.90bn by 2028.
Credit: Fortune Business Insights
In a CRM, the first thing you should look for is powerful enough to handle all your requirements and adapt to future challenges. A CRM should be able to support email marketing; every modern business should be aware of the importance of Email marketing and can automate the agency workflow and day-by-day operations.
We’ve analyzed dozens of CRM tools and Narrowed down a list of the 10 best CRM software for Media agencies in the market to maintain top-notch customer relations.
WHSuites is the first CRM on our list that manages all your leads from different portals and doubles the sales revenue with WHSuite’s simple and best lead management software.
It can manage and track all leads in one place. It is an open-source lead management system that any Media agency or business industry can use. For example, real estate, small businesses, colleges CRM solutions, pharma CRM, IT companies, etc. You can get the benefits of WHSuites customized Lead Management System at a very reasonable price.
Key Features of WHSuites:
The second CRM on our list is Sugar, which “empowers your marketing, sales, and service terms for more meaningful and memorable experiences”. The platform offers various solutions, including Sugar Service, Sugar Market, and Sugar Sell. Sugar Market helps you to build successful traffic where you want it and capture leads. Also, they offers intuitive reporting and dashboards to make more confident customer service agents meet your client’s needs better with essential information. Sugar Sell tracks and monitors customers’ activity and helps you determine customers’ needs.
Key features of SugarCRM include:
Oracle’s NetSuite is a powerful CRM. It works well for enterprise-level organizations as well as SMBs. Also, it provides advanced tools that enable you to focus on practices in the media industry, intelligent phased implementation, and business intelligence. It also ensures you “launch, run, and grow your organization”. In this tool, you will find various key components, including client service management, partner relationship management, automated marketing, etc. The platform also offers sales forecasting, eCommerce capabilities, order management solutions, etc.
Key benefits of Oracle’s NetSuite include:
4. Agile CRM
It is a powerful CRM tool designed to help startups and small companies achieve the product that leads to success. This CRM also provides many features to keep your work up to the mark. This CRM offers various tools, including email tracking, generating leads, and customer support.
The following Features of Agile CRM include:
If you spend more than a few minutes researching CRMs, It is good that you’ve noticed ZohoCRM. It is one of the best-known CRM platforms that offers solutions suited to SMBs but also for large organizations. This CRM is cloud-based, so you don’t have to worry about self-hosting your CRM.
It collects information about the customer from email, social media, live chat, and many other channels. It also provides customer service tools, automated sales processes, and other unique capabilities. Zoho hosts extensions allowing you to build the CRM you see fit.
Noticing Features of Zoho CRM include:
HubSpot is also one of the best-known CRMs, and for a good reason: it provides a wide range of evaluative capabilities at different price points and configurations. It is also a cloud-based CRM, which always ensures the latest features and functionalities. It provides an accurate view of your sales from the dashboard. HubSpot syncs with Outlook and Gmail and provides a view to track leads. Finally, it allows you to add more functionality, such as email marketing, SEO measurement, etc.
Factors to consider with HubSpot include:
Pipedrive may not be custom-designed for the media and industry, but it is a lot to recommend as your CRM. It helps to ensure you can stay on top of sales and primarily focus on your sales. Many features make Pipedrive an outstanding option, including the ability to personalized sales analyses, statistic tools, in-depth communication tracking, and so much more.
Features of Pipedrive include:
If you want something simple and easy to learn, consider Streak CRM. Its name implies its value. Streak integrates directly with Gmail, one of the world’s widely used software. You just need to add the extension to Chrome. Streak comes with many features and capabilities. It offers help managing customer service, project management capabilities, and more.
Some Features of Streak are:
Salesforce is a well-known CRM. It is one of the best and also the most expensive CRMs. It offers cloud-based CRM solutions, meaning users can easily access the platform anywhere, anytime, with an internet connection. Also, it enables teams to work efficiently from different locations, increasing productivity and efficiency.
Some main features of Salesforce are:
If you are looking for an affordable CRM, then Insightly is the one for you. It ensures you align project, marketing, and sales teams around a centralized view of your customers. Through this, you can send up to 2,500 emails daily, set activities, sync with Google and other software, and more. Insightly also allows you to centralize data and more.
Important features of Insightly include:
Above we share a list of top 10 CRM Tools & Software For Media Agencies may our information is useful for your search. Righnow in the market, all these tool or software are tredning with their economical prices & better policies.
Ans. The essential components are customer service and support, sales, and contact management.
Ans. CRM can solve problems like data storage and organization, reduce manual processes and activity, lead tracking and management, etc.
Ans. CRM secures your data in one place and can be easily accessible or updated. Automation is the advantage that a CRM offers.
Ans. The main features of a Media Agency CRM are automation, contact management, data security, tracking, email marketing, integration, and communication.
Ans. CRM costs start from around $7 per user per month. Some advanced options cost around $15 to $150 per user per month, and for enterprise-level organizations, it can cost around $300 per user.
Ans. WHSuites is at the top of the list of top 10 media agency CRM.
Ans. It can help track leads, update customer contact information, and handle workflow.
Ans. CRM provides data integrity, which helps store and organize data and information.