How Much Does CRM Software Cost – Nowadays with the increase in the business competition, securing a deep and lasting customer relationship is an important matter to discuss? Here comes the customer relationship management software which is among the reasons today’s biggest software market. Customer relationship management software is a set of powerful tools that have been proven to effectively improve sales productivity for so many companies. It’s safe when we say that the customer relationship management market is booming. According to the reports, by 2021, it’s expected to rise at the prize of $77 billion, yet it is seen that the overall install base around the world is slightly over 1%.
Many businesses, especially startups and small to mid-sized companies, are initially put off by the CRM development costs and/or requiring monthly payments set by the top industry players like Oracle, SalesForce, and others. However, in today’s timekeeping, your business data in spreadsheets isn’t a viable long-term strategy for growth. At a certain point in your business, you’ll have to face the decision of hiring a CRM software company to build the product for you.
So, how much does CRM software cost? Calculating actual CRM costs is quite tricky, we’ve made an in-depth analysis of the payment policies of some of the leading CRM providers in the market today and thus provide you with some of the key details on how CRM tools are priced. This is to help you to make a sound decision in selecting a suitable platform for your business.
Taling about CRM Software, it is typically hosted online and licensed out to other companies on a “per user, per month” basis, along with the one-time implementation costs which is otherwise known as a (Saas) software-as-a-service or online CRM model. Some vendors in the CRM market may have a flat monthly fee regardless of the number of users, though it varies between different market segments.
The CRM software cost depends on many factors that including the number of features, the relative difficulty of the project, the cost of deployment and support, and rates charged by a web development company.
Another module that needs attention is the service pricing of one popular CRM vendor. Mostly, the enterprise-sized package of CRM vendor is priced at $125 per user per month. Some quick math here:
25 users X $125 = $3125 per month = $37,500 per year = $187,500 for 5 years.
It is obvious that for the same amount of money, your own company could have already built a powerful, custom CRM system, which would require far fewer investments in maintenance and possible tech support.
The calculations we’ve made will help determine the average cost to develop a CRM software, provided as a Software as a Service solution. As you can see, we’ve also included what exactly we develop for such a project.
1. Sales Module:
Features and their cost:
2. Marketing Module
Features and their cost:
3. Support Module:
CRM software vendors make their money more through volume than through nickel-and-diming customers because it is such a staple of so many industries and businesses. There are few hidden costs, with one of the main exceptions: implementation.
For the purposes of comparison, we chose some of the popular CRM packages
WHSuites is the fastest growing lead management software in India which any company can own at an affordable rate. The software is specially designed for companies that want to manage their work to the best. The yearly package for WHSuites ERP Cum Lead management software is INR 45000 + GST extra. Other than that INR 15000 + GST for Yearly maintenance & Cloud hosting charges). The company has a free version as well as Licenced versions available. For the Licensed version, the charges increased a bit. So you can contact us for details about that too.
Full feature package: Nutshell Pro
Cost when billed annually: $35 per user, per month
Cost when billed monthly: $39 per user, per month
Capsule offers a basic plan which can be completely used by two users. The only issue? It’s very basic, with a cap of 250 contacts and 10MB of storage.
Copper offers three fixed pricing plans.
Zoho delivers a completely free, feature-rich plan perfect for businesses new to CRM software.
Cloze offers four paid options ranging from $17 to $49.99 per user, per month. What you pay will depend on the level of features you require and the size of your team, but we recommend the Business Gold plan ($29) for a neat blend of value and functionality.
Everyone knows who Microsoft is, and of course, they have a CRM solution! Known as Microsoft Dynamics, it’s sold either as an online solution or licensed as an on-premise solution. Features include mobile access, sales automation, workflows, social tools, and reports.
The Microsoft Dynamics website also has this cool tool, allowing you to compare their system to Salesforce and Oracle, so you can figure out which is the least expensive depending on your unique needs.
Features include mobile capabilities, reporting, dashboards, sales automation, and forecasting.
Naturally, cheaper CRM systems are going to be better suited to smaller businesses. Not only will they be easier on your wallet, but they’ll also be easier to use, owing to the fact that they come with fewer features. So given in this article about the Costing of CRM software. Contact us for more details.